Facilities & Services

Consistently Convenient

Northgate Shopping Centre continually strives to make our shoppers' experiences memorable, safe and convenient. We offer the following services to make your shopping seamless and stress-free.

Info kiosk

Northgate Shopping Centre's Info Kiosk is situated just outside Truworths Man. Here, our helpful staff will point you in the direction of a store you might be looking for, answer your questions, or just have a cheerful chat.

Electronic directory boards

These simple-to-use info boards can be found throughout the Centre, equipped with a map to help you find your way around.

Free Parking

At Northgate Shopping Centre, we know that you'd rather spend your change on chocolate than on parking, so we're proud to offer a total of 4 890 FREE parking bays. Free, as in complimentary, gratis, for nada! These include 440 shaded, cool basement parking bays!

Our policy of inclusive enjoyment means that at each entrance there are also plenty of parking bays allocated to shoppers with a disabled parking disc/permit.

Basement parking opening times: Sunday to Thursday 07h00 - 21h00; Fridays and Saturdays 07h00 - 24h00.

Toilets: we know how important they are

We know that 'when you gotta go, you gotta go,' so we've made sure there are toilets conveniently located nearby wherever you may be in the Centre.

Northgate Shopping Centre has 8 bathrooms:

  1. Near Centre Management (on upper level by the banks)
  2. Near Wimpy, baby changeroom facilities also available
  3. Near Pick n Pay
  4. Near Clicks, including baby changerooms/feeding room in female toilets, baby changeroom, disability-friendly toilets
  5. Near CNA, disability-friendly toilets also available
  6. In Ster Kinekor, disability-friendly toilets also available
  7. Near Checkers, including baby changeroom and disability-friendly toilets
  8. In the Lifestyle Centre, including baby changeroom, disability-friendly toilets, and family toilets

Moms and Dads, if you are at Northgate Shopping Centre with your young daughter/son and prefer them not to enter the men's or ladies' loos unattended, please feel free to use the separate disability-friendly toilets near the bathrooms closest to Checkers and Clicks.

We welcome all shoppers and accommodate their every need

At each entrance there are a number of parking bays allocated to those who have a relevant disability parking disc/permit/sticker. Our helpful car guards will assist you at these bays if necessary.

Access using a wheelchair is possible at all entrances, except the upper deck Clicks entrance (upper deck Woolworths and banking mall entrances have lifts available). The basement parking also has a ramp that leads up into the mall by Entrance 7 (Dis-Chem), and the Lifestyle Centre allows access via a lift should you wish to park in the basement.

Numerous toilets accommodate the elderly or those who make use of a wheelchair. You will find these toilets nearby Checkers, CNA, Ster Kinekor and Clicks, as well as in the Lifestyle Centre.

Shopping with your baby/young child has never been easier

If your baby requires a nappy change, men or woman can make use of the baby changerooms, which are separate to the toilets and located nearest to the toilets closest to Wimpy, Clicks, Checkers, and the Lifestyle Centre.

Moms, there are additional baby changeroom and breastfeeding facilities in the ladies' toilets near Clicks.

Moms and Dads, if you are at Northgate Shopping Centre with your young daughter/son and prefer them not to enter the men's or ladies' loos unattended, please feel free to use the separate disability-friendly toilets near the bathrooms closest to Checkers and Clicks.

Recycling Centre

As a shopping centre with a conscience, we care about our environment, and encourage all our shoppers to do the same. Northgate Shopping Centre and recycling company, Smart Waste, have joined forces to help make recycling easy and convenient for our shoppers and those living in the surrounding communities. At the Northgate Recycling Centre, which is situated outside Entrance 4, you will find various bins (each a different colour) in which you are encouraged to place your waste. Reduce, reuse and recycle!

Smart Waste will ensure that this waste is recycled and disposed of according to legislation and environmental requirements.

Bin colour

Our charities

It is important to ensure that our shoppers enjoy a great experience each time they visit Northgate Shopping Centre, but it is equally important to support those who are in need. For this reason, Northgate Shopping Centre has chosen to support two charities that benefit the communities surrounding the Centre: Mother of Peace and The Baby Lighthouse Shelter.

Mother of Peace

Mother of Peace in Northriding offers abandoned and orphaned children an opportunity to live within a structured family environment, to be cared for, nurtured and loved.

On arrival at Mother of Peace, not all of the children even have birth certificates, but thanks to the love that these children receive from the unconditional care of the house-moms, Mama Pat and Mama Val, these kids are able to attend various schools according to their needs and abilities, and receive the physical, emotional and spiritual attention that they deserve.

Contact person: Pat
Cell: 076 279 7963
Physical address: 457A Valley Rd, Northriding, Johannesburg
Website: www.motherofpeace.org.za

The Lighthouse Baby Shelter

The Lighthouse Baby Shelter takes care of abandoned and abused babies and children up to the age of six. At this special safe haven, the kids are loved, fed, protected, and encouraged until they are fostered/adopted and move to their new permanent homes.

The shelter has provided a hole in the wall, called the Moses Basket, where people can drop off their babies, rather than leaving them somewhere they may be harmed. This is how many of the children have arrived at the shelter. They also provide an outreach programme that goes into the local townships and which aims to uplift the mothers and children living in difficult circumstances.

Contact person: Eleanor
Tel: 011 795 4207
Physical address: 48 Drysdale Road, Sundowner
Website: www.thelighthousebabyshelter.co.za

Northgate Shopping Centre endeavours to support these deserving initiatives through fund-raising activities and awareness campaigns. Every little bit helps and everyone can make a difference! If you have anything you would like to contribute to either of these charities, you are also welcome to pop in at Centre Management to drop off any items that would be appreciated at Mother of Peace or The Lighthouse Baby Shelter.

Gift cards

Regrettably, Northgate Shopping Centre does not sell centre gift cards/vouchers. However, specific store gift cards can be found at most Northgate stores to help your loved one find that special something.


Should you wish to purchase or collect your Computicket tickets at Northgate Shopping Centre, please visit Checkers, which is closest to Entrance 7 (Dis-Chem entrance).

Lotto tickets - feeling lucky?

Northgate Shopping Centre has lotto ticket facilities at The Biltong Nook nearest to Entrance 3, and at Checkers nearest to Entrance 7 (Dis-Chem entrance). Only for those 18 years and older. Good luck!

Smoking areas

The following Northgate restaurants offer smoking sections: Dakota Spur, Ninos and Wimpy.